As a thank you for shopping with us, we offer free ground shipping (generally arriving within 3-5 business days after shipment) to any location within the United States. We also offer a number of non-complementary shipping options should you need your purchase sooner.
Please note that we unfortunately cannot offer free shipping to locations outside of the United States.
Feel free to contact us should you require any additional shipping methods not listed and we’ll do our best to accommodate your needs.
Returns and Refunds
At Salvi Earth, we stand behind the quality of our products and want every purchase to be a positive experience. We will do our best to make things right if you are not satisfied.
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it (unworn, unused, and with tags). You’ll also need the receipt or proof of purchase.
To start a return, simply contact us at email@example.com. Once your return request is accepted, we’ll send you a return shipping label (if you wish to use our discounted shipping services), as well as instructions on how and where to send your package. Items sent back to us without first requesting a return cannot be accepted.
Kindly note that the cost of the return shipping label will be deducted from the amount refunded back to your original payment method.
You can always contact us for any return question at firstname.lastname@example.org.
Damages and Shipping Issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.